Privacy and Data Handling Policy

Introduction

Midwest Fastener Corp. (“we,” “our,” or “us”) is a distributor that also partners with retail stores to provide products and related services. We are committed to protecting the privacy and security of personal information collected in the course of our business relationships and operations. This Privacy and Data Handling Policy explains how we collect, use, store, and protect information when you interact with us as a customer, partner, or store.

Information We Collect

We may collect the following types of information:

  • Business Information: Such as store name, business address, contact details, and transaction history.
  • Personal Information (PII): Such as names, email addresses, phone numbers, or other identifiers provided directly by customers, store contacts, or employees of our partners.
  • Non-Personal Information: Such as device type, browser, operating system, and usage statistics when using our online platforms.

Use of Information

We use the information we collect to:

  • Process and fulfill product orders.
  • Manage distributor and store relationships.
  • Provide customer support and respond to inquiries.
  • Communicate updates about products, policies, or services.
  • Improve our operations, systems, and services.
  • Ensure compliance with legal and regulatory requirements.

Data Sharing

We do not sell, rent, or share Personally Identifiable Information (PII) with third parties.

We may only share information in the following limited circumstances:

  • With trusted service providers (e.g., logistics, IT support) who help us operate our business, under strict confidentiality and data protection agreements.
  • To comply with applicable laws, regulations, or legal processes.
  • To protect the rights, property, or safety of our company, our partners, our customers, or the public.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal and business information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Amazon PII is retained for no more than 30 days after order shipment.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data, subject to legal and regulatory obligations.

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

Privacy@mwf.net
800-444-7313
9031 Shaver Road
Kalamazoo, MI 49024

Effective Date: 9/3/2025